Shipping Policy
At Gevon Luxé, we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep.
Our shipping policy is designed to ensure that your high-end fashion items, such as the Azúl Hoodie and the Dreams Hoodie, are delivered to you in a timely and secure manner.
Here are some key points to note about our shipping policy:
1. Shipping Methods: We offer various shipping methods to cater to your needs. Whether you prefer standard shipping or expedited shipping, we have options available to suit your preferences.
2. Processing Time: Once you place your order, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for processing before your order is shipped.
3. Shipping Time: The shipping time will depend on the shipping method you choose at checkout. Standard shipping typically takes 3-5 business days, while expedited shipping can arrive within 1-3 business days.
4. Tracking Information: We provide tracking information for all orders, allowing you to monitor the progress of your shipment. You will receive an email with a tracking number once your order has been shipped.
5. International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
6. Shipping Costs: Shipping costs will be calculated at checkout based on the weight and destination of your order. We strive to provide competitive shipping rates while ensuring the safe delivery of your items.
7. Shipping Restrictions: Some items may have specific shipping restrictions due to their size, weight, or legal regulations. Any applicable restrictions will be communicated during the checkout process.
8. Shipping Updates: We will keep you informed about the status of your shipment via email. If there are any delays or issues with your order, our customer support team will reach out to you promptly.
At Gevon Luxé, we value your satisfaction and aim to exceed your expectations with our shipping services. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shipping experience.